Glowneo Neon

Business & Event Neons

step 1

SEND US A REQUEST

Fill out the form above. We'll contact you the next business day.

step 2

OUR DESIGN TEAM WILL CREATE A MOCK-UP FOR YOU

Once your mockup is ready, we'll send it to you for approval.

step 3

ENJOY YOUR BUSINESS OR EVENT NEON!

Once you approve the design, we will hand craft your neon. You can expect to receive it in 2-4 weeks.

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MAKE YOUR BUSINESS OR EVENT NEON GLOW AS MUCH AS YOU!

FREQUENTLY ASKED QUESTIONS

WHAT COMES WITH MY NEON SIGN?We pre-test all Neon signs to make sure that they’re ready to enjoy straight out of the box!Your Glowneo Neon will come to you, mounted on an acrylic (backing board) in your selected color (most commonly clear), with a slim transparent cord. The backboards also come with pre-drilled hang-holes (5mm/3/16”) for easy installation. You will also receive a power adapter suited to your region.If your order includes a remote-control dimmer, all you’ll need are the batteries! Please store the controller out of reach of small children as it contains small parts which may be a choking hazard and extremely harmful.DOES MY NEON COME WITH A WARRANTY?Glowneo neons are top-notch quality. We offer an amazing 24-month manufacturer’s warranty – that's nearly DOUBLE the industry standard! Please note that our manufacturer warranty covers all electrical components when used appropriately. If you purchased a boxed acrylic neon, the warranty is 4 months.
Depending on the fault, Glowneo Neon will either repair, replace or refund the product. Glowneo reserves the right to select the most appropriate actions to fulfill the warranty.

HOW DO I HANG MY NEON?How to temporarily fix your Neon sign for an event
There are a couple of great ways to display your Neon sign with easy and mark-free removal:
Hang your Neon sign or fix it to a frame using strong wire line or clear cable ties. This is one of our customer's favorite ways to show off their Neon sign at weddings and events.
3M Command Strips are another great option for fixing the sign to a wall for easy and mark-free removal (refer to 3M's instructions for correct usage).
How to permanently fix your Neon sign in its forever home
For a more permanent installation (e.g. your home or office), we recommend:
Using the supplied screws.Take care not to drill too deep, as this may crack the acrylic. We suggest using a measuring tape and marking the Neon out with masking tape on the wall--to ensure it’s in the correct position. Then, have another person hold the Neon sign in place while you mark the pre-drilled holes with a pencil. Only once certain it's in the correct position should you attempt the screw the Neon in place. *Drill slowly and steadily, making sure not to press the drill head all the way into the acrylic so that the Neon sign isn’t under too much pressure.WHAT IS YOUR RETURNS POLICY?
Every Glowneo Neon sign is made from scratch. Due to the highly custom nature of our product, we do not offer change of mind returns or exchanges.

TERMS & CONDITIONS

NOTICE:
Terms of Website Use Glowneo and purchasing from Glowneo.
GENERAL: This page (together with documents referred to on it) tells you the terms of use on which you may make use of our website (Glowneo.com). Please read these terms of use carefully before you start to use the site and or place an order. By using or accessing our site, you indicate that you have read, understood and accept these terms of use, together with our privacy policy , returns policy and delivery policy, and that you agree to abide by them. We encourage you to read these terms of use, and consult our FAQ section if you have any particular questions in relation to browsing and shopping online with us.INFORMATION ABOUT US: Glowneo.com is a site operated by “Glowneo”, “we”, “us” or “our”: Glowneo LLC , a limited liability company.ACCESSING OUR SITE: Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the products or services we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.PRICING POLICY: Prices shown on the Site are in United States Dollars (USD). Prices are subject to change effective immediately upon posting to our site or other form of notification. While we take care to ensure that all prices quoted on our site are accurate, errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product you will receive a full refund. We are under no obligation to sell the product to you at the incorrect (lower) price (even after we have sent you an order confirmation) if the pricing error is an obvious typographical or arithmetical inaccuracy and could have reasonably been recognised by you as such.ACCEPTANCE OF YOUR ORDER: Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order prior to dispatch by us, acceptance of your order and completion of the contract between you and us is subject to acceptance by us and will be completed when we email you to confirm the goods have been dispatched and have been handed over to the designated carrier. The sale contract is therefore concluded in Texas. We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment, that the item ordered is out of stock, or that you do not meet the eligibility criteria set out, or otherwise contemplated, within these terms of use or our site. We reserve the right to refuse to process or refuse service to anyone at any time at our sole discretion. By placing an order through our site, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts. By placing an order with us and paying for an invoice, you accept our Shipping & Return conditions.